Effective Date: March 15th 2025

Welcome to Pivot Studios (“we,” “our,” or “us”). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Services Provided

Pivot Studios offers a range of services, including podcast studio subscriptions, social media management (SMM), and video production services. We provide flexible subscription options tailored to our clients’ needs. For a comprehensive list of our services, refer to the onboarding presentation provided during the initial consultation.

2. Service Usage

2.1 Restrictions

Clients may not use our services for any inappropriate content, including but not limited to explicit sexual material (e.g., pornography) or depictions of excessive alcohol consumption.

2.2 Client Responsibilities

Clients must arrive at least 15 minutes before scheduled production times.A 10-minute notification will be provided before the end of each podcast session.Podcast sessions may only exceed the allotted time if no other productions are scheduled immediately after.

3. Payments and Refund Policy

All payments are processed upfront through Stripe.Due to the extensive preparation required for account setup and service delivery, we do not offer refunds. However, under rare circumstances and upon thorough review, Pivot Studios may issue refunds at its sole discretion.We guarantee the delivery of at least the agreed round of deliverables as outlined in the service agreement.

4. Intellectual Property Rights

Pivot Studios retains full ownership of all content created during the provision of services. We reserve the right to use this material in our portfolio for professional purposes.Currently, there are no licensing restrictions on our materials; however, this is subject to change, and amendments will be communicated accordingly.

5. Liability & Disclaimers

Pivot Studios is not liable for delays caused by third-party failures or unforeseen circumstances. Performance Disclaimer: Results may vary depending on factors such as client tenure, familiarity with social media platforms, and the experience level of the talent involved.No  refunds will be provided except as specified in Section 3.

6. Termination and Modifications

Clients may cancel services with a preferred notice period of 30 days. No penalties will apply for cancellations. Pivot Studios reserves the right to amend these Terms and Conditions and any service agreements as needed. Clients will be notified of any changes.

7. Dispute Resolution

In the event of a dispute, both parties agree to resolve the matter internally through good-faith negotiations. By engaging with Pivot Studios, clients waive the right to pursue legal action in court, opting instead for internal resolution procedures.

8. Privacy and Data Handling

Our data handling practices are outlined in our Privacy Policy, available at https://pivotstudios.co. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

9. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at: Pivot Studios

Email: contact@pivotstudios.co