Effective Date: March 15th 2025

Pivot Studios (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://pivotstudios.co (“Website”) or engage with our services.

1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

-When you contact us via forms, email, or other communication channels, we may collect your name, email address, phone number, and any other details you provide.

-If you subscribe to our newsletters or marketing communications, we collect your email address.

-When you engage our services, we may collect additional business-related details.

B. Information Collected Automatically

Cookies & Tracking Technologies: We use cookies to improve your experience. The types of cookies we use include:

-Essential Cookies: Necessary for website functionality.

-Analytics Cookies: Help us analyze website traffic (e.g., Google Analytics, Google Tag Manager).

-Marketing Cookies: Used for personalized ads and remarketing (e.g., Meta Pixel & Meta API conversions).

-You can manage or disable cookies via your browser settings.

-Although we are not currently using all cookies, we may implement additional tracking technologies in the future.

2. How We Use Your Information

We use the collected information for the following purposes:

-To provide, operate, and maintain our Website and services.

-To respond to inquiries and communicate with you.

-To send newsletters, promotions, and marketing materials (you can opt out at any time).

-To improve our marketing efforts and deliver more relevant content to our website users.

-To analyze website traffic and improve our services.

-To comply with legal obligations and enforce our policies.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

-Service Providers: We may share data with trusted third-party vendors who assist in operating our Website and services. No individual data is provided; the data is analyzed as a whole.

-Legal Compliance: If required by law, we may disclose information in response to legal requests or to protect our rights.

-Business Transfers: In the event of a merger, acquisition, or business sale, your information may be transferred as part of the transaction.

4. Data Security

We take your security seriously and implement industry-standard measures to protect your personal data, including:

-Encryption of data in transit and at rest.Access control mechanisms to restrict unauthorized personnel.

-Regular security audits and monitoring to identify potential risks.

-Double factor verification is required to access sensitive data.

-We train our personnel on cybersecurity to protect data integrity.

-Individual personal information is not shared with third parties.

-While we strive for the highest security, no system is completely invulnerable.

-If you believe your data has been compromised, please contact us immediately at contact@pivotstudios.co.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

-The right to access, update, or delete your information.

-The right to withdraw consent for marketing communications.

-The right to request a copy of your personal data.

-To exercise your rights, please contact us at contact@pivotstudios.co.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Updates may include:

-Revisions regarding cookie usage as new tracking technologies are implemented.

-Development of a cancellation and rescheduling policy for studio bookings, considering necessary preparation times.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@pivotstudios.co

By using our Website, you consent to the terms outlined in this Privacy Policy.